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Need advice about a product ? Help completing your order or you just have a question about our brands or our stores ?

Contact us



Our friendly advisers are on hand and will be happy to help and answer your questions.

You can also place your order by phone

Call us:

+352 2786 27 64 (Local rates apply).


Hours: (French local time)

Monday to Thursday: 9am 12:30pm / 1:30pm - 6pm*

Friday: 9am - 12.30pm / 2pm - 4.15pm*




The easiest way to contact us is via our form. We’ll get back to you within 24 hours*

(on working days, Monday to Friday)

Contact us by email


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          Customer service

          An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.

          Monday to Thursday 9am – 12.30pm / 1:30pm – 6pm*
          Friday 9am – 12.30pm / 2pm – 4.15pm*

          *Excluding French bank holidays


          This section allows you to get an immediate answer to our most frequently asked questions.